Human Review Terms
Last updated: 31 أغسطس 2026
This annex supplements the StructureClerk terms of use. It applies only where a human review is requested and delivered. On that subject alone, it prevails over the general terms.
1. What a review is
A review is a procedural verification performed by a named individual — currently Michel Fotsing, CISSP, acting for TechVibes inc.. The reviewer examines the items you provide and states what was found, on a given date. That is all, and that is deliberate.
Two doors lead to it. An escalation: the authority engine declined to rule because its confidence fell below the doubt threshold, and you ask a human to take the question up. A countersignature: you issued an attestation and ask a reviewer to confirm having examined the underlying items.
2. What a review is not
- It is not an audit. The reviewer looks at the items you provide; they do not retrieve them from your systems, interview your staff, or test anything.
- It is not a certification. No one has accredited us to issue one, and we do not issue any.
- It is not legal advice. A review never declares an organization compliant — the tool mechanically refuses a statement that would say so.
- It holds only on its date and for the items listed. Anything that changed since is not covered.
3. Turnaround, queue and refusal
The target turnaround is 3 business days. This is not a service-level commitment: it is what we aim to hold, published so you can decide accordingly.
The queue is capped at 10 pending requests. Beyond that, a request is refused with its reason rather than accepted and parked. We would rather let you look elsewhere right away than cost you the days you believed were covered.
The reviewer may decline a request — insufficient items, a question outside their field, a conflict of interest. A refusal is reasoned and costs nothing.
4. Liability
Countersignature is not offered at this time: it engages a declared liability, and that amount must be set — and its coverage verified — before a first signature goes out. A signature with no declared liability would be worth no more than a declaration, and saying so beats letting it be assumed.
Outside the case above, nothing in this annex alters the general terms. Legal judgment and the liability that flows from it remain with you and your legal advisers.
5. Publication and withdrawal
A countersignature is public: it appears on the verification page of the attestation it accompanies, and anyone can check its signature without an account. It never contains your questionnaire answers or the content of the items — only their titles and the reviewer's finding.
A review delivered on a mistaken basis may be withdrawn by the reviewer. A third party returning to the link then sees that it was withdrawn, never that it never existed.